• Can I call Customer Service to place an order?
• Why do I need to register?
• How is my privacy secured?

Mr. Rafael's prefers to accept your order through our website, so that you do not disclose your password in any way. However, if you find yourself without immediate Internet access, you may call our Customer Service and place your order with one of our representatives. You don't need to be registered user to place an order by phone.

Registration provides a Login Name and Password, which allow you to place an order online. The information that you provide us is solely for our purposes of serving you better, and we assure you that it will be kept strictly confidential. By giving us your personal information once, Mr. Rafael's can automatically fill in the same information every time you place an order from our site. Registration is easy and fast, and it will make your dry-cleaning experience enjoyable and hassle-free.

At Mr. Rafael's , we value our customers and their privacy. All personal information is used only to ensure efficiency in processing order. We do not sell, rent, or loan any identifiable information regarding our customers to any third party. We may use and share aggregated information only if it enables us to improve and enrich our products and services. Any information you provide us is held with the utmost care and security, and it will not be used in ways, which you have not consented.